Effective Date: February 1, 2025
Last Updated: February 1, 2025
1. Introduction
Welcome to Turf Clean (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, https://turfclean.ca, and our services. By accessing or purchasing from our website, you agree to these Terms. If you do not agree, please do not use our services.
2. Business Information
- Business Name: Turf Clean
- Email: [email protected]
- Governing Law: British Columbia, Canada
3. Eligibility
You must be at least 18 years old or have permission from a legal guardian to use this website. By using our services, you confirm that you meet this requirement.
4. Products & Services
Turf Clean provides cleaning solutions for artificial grass/turf. We strive to ensure that all product descriptions and pricing are accurate, but we do not guarantee that all details are error-free. We reserve the right to correct any errors or inaccuracies at any time.
5. Orders & Payments
- All prices on our website are in Canadian Dollars (CAD) and do not include GST (5%) and PST (7%) unless otherwise stated.
- Please contact us for a list of accepted payment methods.
- Orders are only processed once payment is received.
- We reserve the right to cancel or refuse any order for any reason, including suspected fraud or pricing errors.
6. Shipping & Delivery
- Shipping times and costs are displayed at checkout.
- We are not responsible for delays caused by third-party carriers.
- Risk of loss transfers to you upon delivery.
7. Returns, Refunds, and Cancellations
- All sales are final unless otherwise stated.
8. Consumer Protection (British Columbia Law)
These Terms comply with British Columbia’s Business Practices and Consumer Protection Act (BPCPA).
- Consumers in BC have the right to clear and truthful information about goods and services.
- If a product is misrepresented, customers may be entitled to a refund or replacement.
9. Privacy & Data Protection (PIPA & PIPEDA Compliance)
- We collect and process personal data according to British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
- By using our website, you agree to our Privacy Policy.
- You may request access, correction, or deletion of your personal data by contacting [email protected].
10. Limitation of Liability
Turf Clean is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount paid for the product or service in question.
11. Intellectual Property
All content on this website, including text, images, and logos, is the property of Turf Clean and may not be used without written permission.
12. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of British Columbia, Canada. Any disputes must be resolved in the courts of British Columbia.
13. Changes to These Terms
We may update these Terms at any time without notice. The latest version will always be available on our website.
14. Contact Information
For questions regarding these Terms, please contact us at:
- Email: [email protected]
- Website: https://turfclean.ca
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
